Fullmile · fullmiledispatch.com
Privacy policy
Last updated: 11 November 2026
Fullmile is an independent truck dispatch service for owner-operators and small fleets. We are not a freight broker. This page explains, in plain words, what information we collect, how we use it, who we share it with, and the choices you have.
Don't want us to call you? Tell the person on the call, call us on (832) 789-4917, or email [email protected]. We add your number to our do-not-call list straight away and we won't call it again.
What we collect
- Public business records. Company name, USDOT and MC numbers, business phone, email and address, and fleet size, from the public records of the Federal Motor Carrier Safety Administration (FMCSA). We use these to contact trucking companies about our service.
- What you tell us. Your name, company, phone number and email, your trucks and trailers, the lanes and rates you want, and notes from our calls.
- Documents for dispatching. If you sign up with us, the documents brokers ask for, such as your operating authority, certificate of insurance and W-9, and the details we need to invoice you.
- Call recordings. We may record calls for quality and training. We tell you at the start of the call. If you don't want to be recorded, say so and we will stop recording or end the call.
- Website visits. This website has no contact forms, advertising cookies or tracking tools. Our hosting provider keeps basic technical logs (such as IP address and browser type) to keep the site running and secure.
How we use it
- To call or email trucking companies about our dispatch service.
- To dispatch for you: find loads, negotiate with brokers, send your carrier documents, and keep track of your loads.
- To invoice you and keep our business records.
- To meet our legal obligations, including honouring do-not-call requests.
Who we share it with
- Brokers and shippers, when you ask us to book a load for you. They receive the documents and details needed for that load.
- Companies that help us run the business, such as our phone, email and cloud storage providers. They may only use it to provide their service to us.
- Authorities, when the law requires it.
We do not sell your personal information, and we do not share it with other companies for their marketing.
Calls, texts and the Do Not Call list
- Every call is dialled by a person. We don't use robocalls, prerecorded messages or automatic dialers, and we don't send marketing text messages.
- We check our call lists against the National Do Not Call Registry and our own do-not-call list.
- We call during normal business hours in your time zone.
- We keep do-not-call requests on file so that we can keep honouring them.
How long we keep it
We keep information for as long as we need it for the reasons above, and for as long as the law requires us to keep business and tax records. When we no longer need it, we delete it.
How we protect it
Only the people who need your information for their work can see it. We use password-protected accounts with trusted providers. No method of storing or sending information is completely secure, but we take reasonable steps to protect it.
Your choices
You can ask us to show you the information we hold about you, correct it, or delete it. Email [email protected] or call (832) 789-4917. We may need to confirm who you are first, and we may keep information the law requires us to keep.
Children
Our service is for trucking businesses. We do not knowingly collect information from anyone under 18.
Changes to this policy
If we change this policy, we will update it on this page and change the date at the top.
Contact us
Fullmile
Phone: (832) 789-4917
Email: [email protected]
Hours: Mon–Sat, 7am–7pm Central